Malaysia eVisa Check & Biometric Rules 2026: Official MyVISA Portal, VDR Calling & FOMEMA
Malaysia remains one of the premier destinations for Bangladeshi migrant professionals, skilled technicians, university students, and tourists. However, unauthorized recruitment brokers and fraudulent visa syndicates frequently distribute falsified electronic PDF visas. Under Malaysian law, entering the country with a counterfeit visa results in immediate arrest, detention at immigration holding depots, and permanent biometric blacklisting. This handbook empowers travelers to verify visa authenticity directly through official Malaysian government servers.
π Core Modules in This Master Guide
- Module 1: Malaysia eVisa Categories & Types: Tourist eVISA, eVISA with Reference (VDR Calling Visa), and Student eVISA distinctions.
- Module 2: Online Verification via Official MyVISA Portal: 4-step authentication process using passport number and sticker serial code.
- Module 3: Identifying Genuine vs Fake eVisas: 5 critical security markers, encrypted QR code validation, and digital watermarks.
- Module 4: Biometric Enrollment & VFS/OSC Protocols: 10-fingerprint scanning, iris capture, and medical clearance.
- Module 5: Post-Arrival FOMEMA Medical Screening: Mandatory 30-day medical tests in Malaysia, communicable disease screening, and work permit stamping.
- Module 6: Calling Visa & BMET Smart Card Clearance: 4 pillars of calling visa verification and Ami Probashi clearance.
1. What is a Malaysia eVisa & What Are the Core Visa Categories?
A Malaysia Electronic Visa (eVisa) is an official digital immigration permit issued by the Immigration Department of Malaysia (JIM) that authorises foreign nationals to enter the country. Unlike traditional physical sticker visas stamped into passports at embassies, an eVisa is generated electronically in PDF format with an encrypted cryptographic barcode.
Tourist eVISA (Social Visit)
Issued for tourism, leisure, and visiting family. Valid for 90 days from issuance, granting a maximum non-extendable stay of 30 days. Employment or business activities are strictly prohibited.
eVisa With Reference (VDR Calling)
Mandatory for foreign employment and expatriate workers. Issued only after the Malaysian employer secures an official Calling Visa approval from the Ministry of Home Affairs (KDN) and JIM.
Student eVISA (Higher Education)
Issued to international students enrolled in accredited Malaysian universities and colleges upon receipt of an official Visa Approval Letter (VAL) issued through Education Malaysia Global Services (EMGS).
2. Step-by-Step Guide: Checking Malaysia eVisa Online via Official Portal
Never rely on printed paper copies provided by recruiting agents without independent verification. Follow these 4 authoritative steps to verify your visa in real time:
Step 1: Access the Official Government MyVISA Portal
Open your web browser and navigate directly to the official URL: https://malaysiavisa.imi.gov.my/. Ensure the browser address bar displays the secure lock icon and ends in .gov.my. Avoid third-party commercial portals claiming to check visas for a fee.
Step 2: Select 'Check eVISA Authenticity'
On the portal homepage, click on the button labeled 'Check eVISA Authenticity'. This takes you directly to the secure verification terminal linked to the Malaysian Immigration central mainframe in Putrajaya.
Step 3: Input Passport Number & Sticker Serial Number
Carefully enter your 9-character Bangladesh passport number (e.g. A01234567) without spaces. In the next box, enter the 'Sticker Number' printed on the top right corner of your PDF eVisa document (typically a 10 to 12-digit alphanumeric code beginning with E or M).
Step 4: Solve the Security CAPTCHA & Click 'Check'
Enter the security captcha characters displayed on screen and click 'Check'. If your visa is genuine and active, the screen will instantly display your full name, photograph, visa validity dates, and visa category. If the screen displays 'No Record Found' or 'Invalid Details', the visa is either fraudulent or cancelled.
3. Top 5 Security Markers: How to Distinguish Genuine vs Counterfeit eVisas
Critical Physical & Digital Security Markers
- 1. Encrypted Dynamic QR Code: Authentic eVisas feature an encrypted QR barcode. Scanning it with any smartphone must redirect to an official
https://malaysiavisa.imi.gov.myURL. If it redirects to a commercial website, opens a static image, or fails to scan, the document is a fake. - 2. Official Malaysian Coat of Arms (Jata Negara): The national emblem at the top center of the page must be razor-sharp with distinct detailing; counterfeit documents often display pixelated, blurred, or distorted heraldic crests.
- 3. Digital Watermarking: Holding the PDF or printed page against light reveals fine micro-text repeating JABATAN IMIGRESEN MALAYSIA running diagonally across the background.
- 4. Machine Readable Zone (MRZ): Two lines of alphanumeric text at the bottom of the visa formatted according to ICAO Document 9303 standards. The characters must match your passport number and date of birth perfectly.
- 5. Consistent Typography & Spacing: Official eVisas utilize standardized OCR-B and Arial fonts. Falsified documents created in Photoshop frequently show mismatched font sizes, uneven character baselines, or spelling mistakes in Malay terminology.
4. Malaysia Biometric Enrollment Protocols at VFS / OSC Centers
Before an eVisa or calling visa is endorsed, applicants in Bangladesh must attend an in-person biometric appointment at an authorized One Stop Centre (OSC) or VFS Global service center in Dhaka or Chittagong:
Biometric Capture Sequence & Requirements
- 10-Fingerprint Optical Capture: All four right fingers, right thumb, four left fingers, and left thumb are scanned using high-resolution live optical scanners.
- Facial Biometric Photography: High-definition digital facial photography captured against a neutral grey/white backdrop according to ICAO biometric specifications.
- Biometric Data Matching: Captured biometrics are transmitted in real time to the Malaysian Immigration biometric repository in Putrajaya to detect previous deportations or aliases.
- Biometric Enrollment Slip: Once completed, the candidate receives an official biometric registration slip with a unique barcode tracking number.
5. Post-Arrival FOMEMA Medical Examination in Malaysia
Passing medical screening in Bangladesh does not grant permanent medical clearance. Within 30 days of arriving in Malaysia on an employment calling visa, every foreign worker must undergo a mandatory health screening through the Foreign Workers Medical Examination (FOMEMA) system:
FOMEMA Diagnostic Screening Panel
Tests include: venous blood screening for HIV, Hepatitis B, and Syphilis (VDRL); urine toxicology screening for narcotics (opiates, cannabis); pregnancy testing for female workers; and digital chest radiographs for active tuberculosis or pulmonary lesions.
Consequences of an 'UNSUITABLE' Result
If a worker tests positive for a communicable disease, FOMEMA automatically designates the report as 'UNSUITABLE'. Under Malaysian law, the employer cannot issue an employment pass sticker (PLKS). The worker is served a Check-Out Memo (COM) and must be repatriated to Bangladesh within 14 days.
6. Calling Visa (VDR) Verification & BMET Smart Card Clearance
4 Essential Verification Pillars Before Flying
- 1. FWCMS Quota Approval: Verify that your recruitment quota is registered on the Foreign Workers Centralized Management System (FWCMS) under the employer's genuine company registration.
- 2. Calling Visa (VDR) Authentication: Verify the electronic approval letter on the official JIM portal using the employer reference number.
- 3. BMET Manpower Smart Card: Ensure your fingerprint biometrics and employment contract are cleared through the Bureau of Manpower, Employment and Training (BMET) automated system (Ami Probashi).
- 4. Malaysia Digital Arrival Card (MDAC): Complete your online MDAC declaration within 3 days prior to your flight to ensure smooth arrival clearance at KLIA.
7. Malaysia Digital Arrival Card (MDAC): Step-by-Step Submission Guide
The Malaysia Digital Arrival Card (MDAC) is mandatory for all inbound international travelers arriving at Kuala Lumpur International Airport (KLIA Terminal 1 and Terminal 2), Penang, and Johor Bahru. Travelers must complete electronic registration within 3 calendar days prior to touchdown. Follow these 5 verified steps:
5 Essential Steps for Completing the MDAC Portal
- Step 1: Access the Government Server: Open the official portal
https://imigresen-online.imi.gov.my/mdac/main. Beware of fraudulent phishing sites demanding payment; MDAC registration is 100% free of charge. - Step 2: Enter Personal Profile: Enter your full name matching your passport bio-data page, passport number, nationality (Bangladeshi), date of birth, gender, and contact email address.
- Step 3: Enter Flight & Travel Logistics: Enter your arrival date, departure date, mode of travel (AIR), flight carrier name (e.g. Biman, Malaysia Airlines, AirAsia, Batik Air), and flight number.
- Step 4: Accommodation Details: Select 'Hotel / Lodging' or 'Private Residence / Company Camp'. Enter the full physical address in Malaysia including city, state (e.g. Selangor, Kuala Lumpur, Johor), and postal pin code.
- Step 5: Confirmation PDF Download: Submit the application. An automated confirmation PDF displaying your registration PIN and scannable barcode will appear. Download the PDF to your phone and print a paper copy.
8. Navigating Kuala Lumpur Airport (KLIA1 & KLIA2) Border Immigration
Upon deplaning at KLIA, follow the overhead signage toward Immigration / Passport Control. Arriving at the immigration hall, look for the designated queuing lanes:
Top 3 Questions Asked by Malaysian Immigration Officers & Model Responses
- Q1: "What is the purpose of your journey to Malaysia?" Model answer: For work visa holders, say: "I am reporting for employment with [Company Name] under an approved Calling Visa." For tourists, say: "Tourism and holiday sightseeing for [Number] days."
- Q2: "Where will you reside in Malaysia and do you have a return flight?" Model answer: Present your hotel booking voucher and return e-ticket (for tourists), or hand over your employer's camp address and company offer letter (for workers).
- Q3: "Show me your funds and MDAC arrival registration." Model answer: Hand over your printed MDAC barcode confirmation and show your international credit/debit cards or cash currency.
9. Show-Money Regulations, Local Telecom SIMs & Airport Ground Transit
Show-Money Requirements for Tourist eVisas ( to ,000 USD)
Under Section 8(3) of the Malaysian Immigration Act, foreign tourists must demonstrate financial self-sufficiency. Border officers routinely inspect arriving Bangladeshi tourists for at least to ,000 USD in international cash or active international cards (or equivalent in Malaysian Ringgit). Lacking proof of funds leads to immediate turn-around and denial of entry (Not to Land - NTL notice).
Purchasing Local Prepaid 5G SIM Cards (Celcom, Digi, Maxis, U Mobile)
Immediately after exiting customs into the public arrivals concourse at KLIA Terminal 1 or 2, authorized telecom booths (CelcomDigi, Hotlink/Maxis, U Mobile) sell tourist and migrant SIM packages (approx. RM 30 to RM 50 for 30 days of high-speed data). Present your original passport for biometric SIM registration.
10. Key Sections of the Malaysian Immigration Act 1959/63 & Legal Protections
Expatriate workers and visitors must remain strictly aware of Malaysian immigration legislation:
- Section 6(1)(c) - Unlawful Entry: Entering or remaining in Malaysia without a valid entry permit or visa. Penalties: fine up to RM 10,000, imprisonment up to 5 years, and mandatory caning (sebat).
- Section 15(1)(c) - Overstaying: Remaining in Malaysia beyond the authorized duration stamped in the passport. Penalties: compound fines ranging from RM 1,000 to RM 3,000, detention, and biometric deportation blacklisting.
- Section 55B - Employing Illegal Immigrants: Employers hiring undocumented foreign labor face fines up to RM 50,000 per worker and imprisonment.
- High Commission Consular Assistance: In case of workplace exploitation, unpaid wages, or passport confiscation, workers can register a formal grievance with the Labour Wing of the High Commission of Bangladesh in Kuala Lumpur (No. 114, Jalan Ampang, 50450 Kuala Lumpur; Helpline: +60 3-2144 0400).
π Related Essential Malaysia & Visa Guides:
Employment Act 1955 Protections & Foreign Worker Legal Redress in Malaysia
Bangladeshi workers arriving in Malaysia under valid Calling Visas (VDR) and Employment Passes (PLKS) are protected under the Malaysian Employment Act 1955 (amended 2022) and international labor conventions:
Statutory Minimum Wage, Overtime Limits & SOCSO Coverage
Under the National Wages Consultative Council Act, all foreign workers are entitled to the statutory national minimum wage (RM 1,500 per month). Normal working hours are legally capped at 45 hours per week. Overtime hours must be remunerated at 1.5 times normal hourly rates on regular days, 2.0 times on rest days, and 3.0 times on public holidays. Employers are legally mandated to register all foreign workers under the Social Security Organisation (SOCSO / PERKESO) Employment Injury Scheme, which pays medical benefits, temporary disability wages, and dependent repatriation compensation in the event of workplace accidents.
Passport Withholding Laws & Anti-Trafficking Safeguards
Under Section 12(1)(f) of the Passport Act 1966, withholding another individual's passport without lawful authority is a criminal offense carrying severe fines and prison terms. While employers often request passports for work permit renewals, workers have the legal right to retain their passports. In cases of abusive employer withholding or forced labor, workers can seek legal intervention from the Department of Labour Peninsular Malaysia (Jabatan Tenaga Kerja Semenanjung Malaysia - JTKSM) or contact the 24-hour National Anti-Trafficking Helpline.
Safe Remittance Channels: Avoiding Illegal Hundi & Using Licensed Banks
Sending hard-earned earnings back to Bangladesh through illegal hundi or unauthorized money brokers violates the Malaysian Money Services Business Act 2011 and Bangladesh anti-money laundering laws. Expatriates caught transferring money through unlicensed brokers face seizure of funds and imprisonment. Remit funds exclusively through licensed commercial exchange houses (e.g., Merchantrade Asia, Western Union, IME) or direct bank-to-bank transfers to ensure your family receives the government 2.5% cash remittance incentive legally in Bangladesh.
Employment Act 1955 Protections & Foreign Worker Legal Redress in Malaysia
Bangladeshi workers arriving in Malaysia under valid Calling Visas (VDR) and Employment Passes (PLKS) are protected under the Malaysian Employment Act 1955 (amended 2022) and international labor conventions:
Statutory Minimum Wage, Overtime Limits & SOCSO Coverage
Under the National Wages Consultative Council Act, all foreign workers are entitled to the statutory national minimum wage (RM 1,500 per month). Normal working hours are legally capped at 45 hours per week. Overtime hours must be remunerated at 1.5 times normal hourly rates on regular days, 2.0 times on rest days, and 3.0 times on public holidays. Employers are legally mandated to register all foreign workers under the Social Security Organisation (SOCSO / PERKESO) Employment Injury Scheme, which pays medical benefits, temporary disability wages, and dependent repatriation compensation in the event of workplace accidents.
Passport Withholding Laws & Anti-Trafficking Safeguards
Under Section 12(1)(f) of the Passport Act 1966, withholding another individual's passport without lawful authority is a criminal offense carrying severe fines and prison terms. While employers often request passports for work permit renewals, workers have the legal right to retain their passports. In cases of abusive employer withholding or forced labor, workers can seek legal intervention from the Department of Labour Peninsular Malaysia (Jabatan Tenaga Kerja Semenanjung Malaysia - JTKSM) or contact the 24-hour National Anti-Trafficking Helpline.
Safe Remittance Channels: Avoiding Illegal Hundi & Using Licensed Banks
Sending hard-earned earnings back to Bangladesh through illegal hundi or unauthorized money brokers violates the Malaysian Money Services Business Act 2011 and Bangladesh anti-money laundering laws. Expatriates caught transferring money through unlicensed brokers face seizure of funds and imprisonment. Remit funds exclusively through licensed commercial exchange houses (e.g., Merchantrade Asia, Western Union, IME) or direct bank-to-bank transfers to ensure your family receives the government 2.5% cash remittance incentive legally in Bangladesh.
Official Malaysia Immigration Department (JIM) eVisa Verification & MDAC Digital Arrival
The Immigration Department of Malaysia (Jabatan Imigresen Malaysia - JIM) maintains strict electronic visa controls across all international entry points, including Kuala Lumpur International Airport (KLIA Terminal 1 and Terminal 2), Penang (PIA), and Johor Bahru. Travelers from Bangladesh must verify their official eVisa authenticity through the official Malaysian immigration verification portal before booking non-refundable flights.
Essential Malaysian Entry Requirements for Bangladeshi Travelers:
- Official Verification via JIM eVisa Portal: Visit the official portal (malaysiavisa.imi.gov.my) and click "Check eVisa Status". Enter your passport number, visa sticker number, and security captcha to verify that your visa status is officially marked as "APPROVED" in the government database.
- Mandatory MDAC Digital Arrival Card: All foreign travelers (except Malaysian permanent residents and long-term pass holders) must submit the Malaysia Digital Arrival Card (MDAC) online within 3 days prior to arrival. Failure to submit MDAC will cause significant delays at KLIA immigration queues.
- Sufficient Financial Funds (Show Money): Immigration officers frequently perform random checks for financial sufficiency. Tourist travelers must possess a minimum of $500 to $1,000 in cash or valid international credit/debit cards, alongside confirmed hotel reservations and a return ticket.
- Biometric Fingerprint Matching: Upon reaching the immigration counter at KLIA, place both index fingers onto the biometric optical scanner to authenticate your identity against the registered visa database.
KLIA Terminal 1 and Terminal 2 Immigration Counter Clearance Protocols
Upon arrival at Kuala Lumpur International Airport (KLIA1 or KLIA2), all international arriving passengers must proceed to the Main Immigration Hall. For Bangladeshi passport holders entering on eVisas, employment passes, or professional visas, specific queues and documentation verifications apply.
Documentation Checklist at the Counter
- Original passport with at least 6 months remaining validity.
- Full-page high-resolution color printout of the approved eVisa.
- Confirmed return or onward flight ticket within authorized stay.
- Official digital or printed MDAC arrival card confirmation slip.
- Confirmed hotel reservation or host invitation letter.
- Proof of sufficient funds (USD 500-1000 cash or credit card).
Biometric Enrolment & Entry Stamp Verification
The immigration officer will instruct you to place your left and right index fingers on the optical biometric scanner and look into the camera mounted on the counter. Once approved, the officer will affix an official entry endorsement stamp in your passport. Always check the stamped permitted stay date before stepping away from the counter.
Malaysian Immigration Overstay Consequences & Blacklist Enforcement
Under Section 15(1)(c) of the Malaysian Immigration Act 1959/63, exceeding the permitted stay granted on your entry stamp is a serious statutory violation punishable by compounding compound fines (ranging from MYR 1,000 to MYR 3,000), mandatory detention in an immigration depot, and placement on the permanent biometric blacklist system (Special List).
Always verify the exact expiration date stamped on your passport upon entering KLIA. If your flight is canceled or delayed, report immediately to the State Immigration Office to obtain a formal Special Pass (Pas Khas) before your visa expires.
β Frequently Asked Questions (Malaysia eVisa Top 18 FAQ)
1. What is the official government website URL to verify a Malaysia eVisa online? βΌ
The only authentic, official portal operated by the Immigration Department of Malaysia (Jabatan Imigresen Malaysia - JIM) is https://malaysiavisa.imi.gov.my/. Navigate directly to 'Check eVISA Authenticity' to verify your visa record against the central Malaysian government database.
2. What is the validity period of a Malaysia eVisa and how many days can you legally stay? βΌ
A standard Single Entry eVisa (SEV) remains valid for 90 days (3 months) from the date of issuance, allowing a continuous legal stay of up to 30 calendar days upon arrival. Multiple Entry eVisas (MEV) for business or frequent visitors remain valid for 3 to 12 months with up to 30 days permitted per entry. Overstaying incurs daily fines and permanent blacklisting (NTS/BLI).
3. Will passengers be allowed entry into Malaysia if they fail to submit the MDAC arrival card? βΌ
No. Under Jabatan Imigresen Malaysia regulations, submitting the Malaysia Digital Arrival Card (MDAC) online within 3 days prior to arrival is strictly mandatory for all foreign passport holders. Failure to show the MDAC confirmation PDF/QR code will result in airlines denying boarding or extensive delays and possible turnaround at KLIA immigration.
4. Can an individual legally engage in paid employment on a Malaysia Tourist eVisa? βΌ
Strictly no. Working, taking up freelance employment, or accepting remuneration while on a Tourist eVisa is a severe criminal offense under the Immigration Act 1959/63. Conviction leads to hefty fines up to RM 10,000, mandatory imprisonment, and permanent deportation blacklisting. Work requires an official Employment Pass or Calling Visa (VDR).
5. What essential mobile apps should Bangladeshi migrant workers download before traveling to Malaysia? βΌ
Essential mobile applications include: MyICA/MySejahtera, Grab or AirAsia Move for licensed transport, WhatsApp for overseas communication, Touch 'n Go eWallet for cashless payments, and Probashi Flight Guide for airport and immigration guidance.
6. What is the official government fee for a Malaysia eVisa and what payment gateways are supported? βΌ
The government visa fee is RM 20 for Bangladeshi citizens plus a standard processing fee of RM 105 (total RM 125). Payments can be completed online using international credit cards (Visa/Mastercard) or verified mobile banking gateways.
7. What verified information is displayed when scanning the QR code on a genuine Malaysia eVisa? βΌ
Scanning the encrypted QR code with a smartphone camera must redirect to https://malaysiavisa.imi.gov.my displaying matching traveler bio-data: applicant full name, passport number, visa reference number, sticker number, nationality, issuance date, and official JIM digital watermarks.
8. How can a candidate complete biometric enrollment if their fingerprints are worn or scarred? βΌ
If occupational wear or deep skin abrasions cause scanner errors at VFS/OSC centers in Dhaka or Chittagong, moisturizing with soothing lotions 24 hours in advance softens ridges. If optical scanners fail repeatedly, center supervisors utilize secondary specialized sensors or record biometric exemptions with manual manager sign-offs.
9. Are Bangladeshi passport holders eligible to use the automated Autogate lanes at Malaysian airports? βΌ
Starting in 2024β2026, foreign passport holders (including Bangladeshi long-term employment pass holders, MM2H residents, and registered frequent travelers) who have completed initial biometric enrollment and submitted their MDAC arrival card can utilize automated Autogate lanes at KLIA Terminal 1 and Terminal 2 for seamless, fast-track border clearance.
10. Can a tourist eVisa be converted into a work permit (Employment Pass) after arriving in Malaysia? βΌ
No. Under Malaysian immigration law, a tourist visa cannot be converted into an employment visa or work permit in-country. To obtain a work permit, candidates must exit Malaysia, and an authorized corporate employer must submit a formal application for a Calling Visa (Visa with Reference - VDR) through the Immigration Department and FWCMS portal.
11. What immediate steps should you take if your luggage is missing or damaged at Kuala Lumpur International Airport? βΌ
Proceed immediately to the Airline Baggage Services / Lost & Found desk situated inside the baggage claim concourse before passing through customs exit doors. File a formal Property Irregularity Report (PIR) and obtain your 10-character reference tracking code to monitor delivery.
12. What food items are strictly prohibited by Malaysian customs upon arrival? βΌ
Malaysian Quarantine and Inspection Services (MAQIS) prohibits the unauthorized importation of fresh raw meat, poultry, unpasteurized dairy, soil, fresh plants, and pork products. Packaged dry biscuits, packaged tea, and commercially vacuum-sealed dry foods are permitted.
13. What are the legal procedures for opening a local bank account in Malaysia for new migrant workers? βΌ
New workers must present their original passport with valid Employment Pass sticker, attested employment contract, and an official Bank Account Opening Recommendation Letter issued by their registered Malaysian employer at major financial institutions like Maybank, CIMB, or Public Bank.
14. Is a re-entry permit required when returning to Bangladesh for vacation from Malaysia? βΌ
No separate paper re-entry permit is required if you hold an active, unexpired Multiple Entry Employment Pass (PLKS sticker or e-Pass). Ensure your work permit remains valid for at least 3 months beyond your planned return date.
15. How can an expatriate obtain an Emergency Travel Permit (Outpass) if their passport is lost in Malaysia? βΌ
File a police report (Polis Report) at the nearest Malaysian police station describing the lost passport, and visit the High Commission of Bangladesh in Kuala Lumpur (Jalan Ampang) with the police report, national NID card copy, and photographs to obtain a temporary Emergency Travel Pass (ETP).
16. What are the primary national emergency police and ambulance helpline numbers in Malaysia? βΌ
Dial 999 from any mobile phone or landline for immediate Police, Ambulance, and Fire & Rescue services. For expatriate worker welfare and embassy assistance, contact the Bangladesh High Commission labor wing helpline: +60 3-2144 0400.
17. Is free Wi-Fi and mobile device charging available at Kuala Lumpur International Airport (KLIA)? βΌ
Yes. KLIA Terminal 1 and Terminal 2 provide complimentary unlimited high-speed Wi-Fi (#FREE_WIFI@KLIA) throughout all satellite concourses and main arrival terminals. Free USB charging stations and universal electrical outlets are located adjacent to all gate seating clusters.
18. What should a candidate do if their Malaysia eVisa application is rejected or cancelled? βΌ
Review the specific rejection reason cited in your online account (e.g. blurred passport scan, non-compliant photo background, unconfirmed flight booking, or insufficient financial proof). You may submit a fresh online application with corrected, high-resolution documentation after addressing the cited deficiencies.